만 18세 미만인 고객은 부모 또는 법적 보호자가 동반하는 경우에 한해 숙박이 가능합니다. 모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다. 이 숙소에는 코로나19(COVID-19) 관련 격리 목적으로 투숙하실 수 없습니다. 예상 도착 시간을 Malacuna Birmingham에 미리 알려주세요. 예약 시 별도 요청란에 기재하거나 예약 확인서에 기재된 숙소 연락처로 직접 연락하셔도 됩니다. Bookings for 6 rooms or more than 10 beds are considered group bookings, and different cancellation and payment policies may apply. All group bookings must be prepaid and are non-refundable in case of cancellation or no show. Contact us after the reservation. Please note that all guests under the age of 18 can only check in with a parent or a legal guardian. Please note that after 23:00, guests must keep noise levels to a minimum in shared dormitories. Malacuna Birmingham is pet friendly. Pet owners are required to book private rooms, as pets are not permitted in dormitories. A pet fee may apply. Guests are required to show a photo identification and credit card upon check-in. Otherwise, we won't be able to provide accommodation. Please inform Malacuna Birmingham in advance of your expected arrival time. You can use the Special Requests box when booking or contact the property directly with the contact details provided in your confirmation. Smoking is not permitted. If food or drinks are brought from outside of Malacuna Birmingham, food and drink may not be consumed in common areas, except for the common kitchen. - Early Check-In: Standard check-in time is 03:00 pm. - Early Arrivals may be accommodated, subject to availability. This can be arranged with a member of the team for an additional £15. - Late Check-Out: Standard check-out time is by 11:00 am. - Late Check-Out may be requested with a member of the team for an additional £15 until 01:00 pm. Towels: To support our sustainability efforts, we encourage guests to bring their own towels. However, if needed, towels are available upon request for a hire fee of £4 each, subject to availability. Please ensure the towels are returned on departure to avoid an additional charge of £4. Towels are available free on request to guests in private rooms. Housekeeping: No daily housekeeping is provided by default. Long-stay guests (more than 7 nights) can request this service with a member of the team on-site. Additional fees may apply. * Access to the entrance requires navigating a set of steps, and all rooms are only reachable via stairs. We apologise for any inconvenience this may cause. *