Riad Yacout
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Fast facts
Check in from: | 17:00 |
|---|---|
Check out before: | 11:00 |
Pets | Pets not allowed |
Amenities
More about Riad Yacout
Riad Yacout
Riad Yacout, which dates from 1830, offers a patio with a pond and a solarium on its terrace. It is located in the heart of the Meknes Medina, a 2-minute walk from El Heddim Place, the Bab Mansour Gate and Moulay Ismail Mausoleum.
Comment: 1 Jun 2026
Stayed in: May 2026
It is very good.
Comment: 30 Mar 2026
Stayed in: Mar 2026
Both indoor and outdoor construction created this unlivable dusty environment, which caused my asthma to kick in.
My “senior suite” was with strong gasoline odor when I tried to go to sleep. After 20 minutes the odor became stronger. I requested room change before gas poisoning. First run there gave me was small, damp, and moldy. I refused to take it. They finally offered an adequate yet still fussy room.
I wish I could give them zero star.
US
Comment: 28 Mar 2026
Stayed in: Mar 2026
Wonderful place to stay because of the STAFF!
Comment: 31 Jul 2025
Stayed in: Jul 2025
A haven of peace and comfort
The bedding is really exceptional: we sleep wonderfully well, it is a real cocoon of sweetness. The calm of the Riad allows a total rest, away from the hustle and bustle outside.
The small pool is a real plus, ideal for cooling off after a day of visiting in the heat. And what about breakfast? Careful, hearty, greedy and served with taste.
An address to remember absolutely, where everything is gathered for a successful stay. I'll be back soon!
Comment: 12 Dec 2025
Stayed in: Dec 2025
Terrible Customer Service
My booking at Riad Yacout was fully confirmed in writing for 7 nights (16–23 December), with two suites reserved. The confirmation clearly stated “Your booking is confirmed” and did not require advance payment. The booking terms were pay on arrival.
Despite this, the riad attempted to charge my card before arrival, without authorisation and contrary to the confirmed terms. I immediately replied in writing, politely explaining that payment was agreed to be made upon arrival and asking them to honour the original booking.
Instead of correcting their error, the riad cancelled my confirmed reservation.
I then spoke with Asma at the front desk, who confirmed the cancellation and stated that rooms were now only available for five days, leaving me effectively stranded. During this call, both Asma and Layla were rude, dismissive, and unwilling to help. No apology or meaningful solution was offered.
Cancelling a confirmed pay-on-arrival booking because an unauthorised pre-charge failed — and then treating the guest with disrespect — is completely unacceptable and highly unprofessional.
I strongly advise travellers to be cautious when booking here. If any issue arises, do not expect fairness, accountability, or basic courtesy.
Excellent location
22 Place Lalla Aouda, Meknes Mezergue, 50000, Morocco|0.75 km from city centre
Check in and check out
Check in from:
17:00
Check out before:
11:00
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.