Em resposta ao Coronavírus (COVID-19), medidas adicionais de segurança e higiene estão sendo adotadas nesta acomodação. Devido ao Coronavírus (COVID-19), esta acomodação está tomando medidas para ajudar a proteger a segurança de seus funcionários e hóspedes. Assim, alguns serviços e comodidades podem ter sido reduzidos ou estar indisponíveis. Devido ao Coronavírus (COVID-19), as instalações de academia e spa desta acomodação estão indisponíveis. Por favor, informe Hotel De La Opera com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva. Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados. Hóspedes menores de 18 anos só podem fazer check-in se estiverem acompanhados de ao menos um dos pais ou responsáveis. Rates are tax exempt for foreigners or Colombians living abroad having entered the country less than 180 days from check-in time. They must present their stamped passport. Please note, the spa is closed on Mondays due to maintenance work (or Tuesdays when Monday is a national holiday in Colombia). Restaurant schedules La Scala Restaurant (first floor) Service from 6:30 am to 10:00 pm from Monday to Sunday. El Mirador Restaurant (fourth floor) Service from 12:00 m to 9:00 pm from Sunday to Wednesday and from 12:00 m to 10:00 pm from Thursday to Saturday. El Automatic bar (first floor) open from 12:00 noon to 10:00 pm. from Mondays to Sundays. People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel. Please note that when booking 3 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation. For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.